Do You Treat Your Customers Like a One Night Stand? Aftermarketing to Maximize Loyalty, Retention and Referrals

What can meeting professionals do to make insure their internal or external customers stay faithful in our fickle, remote control society? After Marketing will maximize your bottom line and keep the romance alive with your internal or external customers. Learn hundreds of proactive ways to insure repeat business and a constant flow of referrals.

Needs Assessment:

Duration:

Learning Outcomes:

You will learn:

•     Ways to say "Thanks" that you never thought were possible
•     Easy ways to get your customer's opinion and suggestions before it's too late
•     Why every customer is worth at least $250,000
•     How to create permanent top of mind awareness with three-dimensional marketing tools and unique business gifts
•     How to instantly make your marketing five times more effective

Session Format:

Target Audience: Sales and marketing professionals, customer service representatives, managers and business owners, retail merchants

CEU Session:

Proposed Chair:

Speaker: Jodi Rudick

Equipment: VCR/TV, Flip Chart, LCD Projector